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How can I contact support?
You can reach our support team via email at support@example.com or by filling out the contact form on our website. We aim to respond within 24 hours.
What information do I need to provide when contacting you?
When reaching out to us, please include your name, email address, and a detailed description of your inquiry or issue. This helps us assist you more effectively and promptly.
Is there a phone number for immediate assistance?
Currently, we do not offer phone support. However, you can contact us through email or our website’s contact form for any urgent matters. We appreciate your understanding.
What are your support hours?
Our support team is available Monday to Friday from 9 AM to 5 PM (UTC). We strive to address all inquiries as quickly as possible during these hours.
Can I get updates on my support request?
Yes, once you submit a support request, you will receive an email confirmation. We will keep you updated on the status of your request until it is resolved.